Sunnypack charges for freight based on the weight of the order & delivery postcode. Various carriers are used depending on the delivery address. The most cost effective & efficient service is used.
For all orders, we request customers supply a physical delivery address as bottles and jars can be too bulky and/or heavy to post. For delivery to home addresses we also require delivery instructions be provided (e.g. Leave on front porch)
Allow 1/2 business days to process your order plus the following transit times
Adelaide/Melbourne 1 to 2 business days
Canberra/Sydney 2 to 3 business days
Brisbane/Perth/Darwin 4 to 5 business days
Hobart/Launceston 6 to 7 business days
** Note: All orders are sent from Adelaide. If you live in WA, NT, Far North Queensland or a regional or a remote rural area you may need to allow a few extra days.
Sunnypack orders can be collected. We encourage Melbourne customers come to pick up from our warehouse in Campbellfield.
Sunnypack uses a number of sales channels and because of this, on rare occasions an item may be out of stock when your order is processed. You will be immediately contacted for instructions and any payment received refunded the same working day.
For orders outside Australia shipping costs are quoted on an individual basis, contact Sunnypack for details.
Please note: it is the customer’s responsibility to pay any overseas customs duties, foreign taxes or other fees that may be imposed. Check with your local customs office for more information.